Refund Policy
A legal disclaimer
Effective Date: May 29th, 2025
At Loranta Consulting, we are committed to providing high-quality consultation services to help you achieve your business goals. Please take a moment to review our refund policy.
1. No Refunds Policy
As a consultation firm, our services are tailored to meet the unique needs of each client. Due to the nature of our services, we do not offer refunds once payment has been made for consultations, services, or packages.
2. Payment Terms
Payment is required in full before any consultation services are rendered. Once a payment is processed, it is considered final, and no refunds will be issued, regardless of whether the consultation has been completed or if the client decides to discontinue the services.
3. Rescheduling and Cancellations
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Cancellations: If you need to cancel or reschedule a consultation, please notify us at least [Insert number of hours or days] in advance. Cancellations made less than [Insert number of hours or days] before the scheduled session may not be rescheduled, and no refund will be issued.
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Rescheduling: If you wish to reschedule a consultation, we will do our best to accommodate you. However, we require 4 hours advance notice for rescheduling, and we reserve the right to charge a rescheduling fee at our discretion.
4. Satisfaction Guarantee (If Applicable)
While we do not offer refunds, we are committed to your satisfaction. If you are unsatisfied with the consultation service or feel that your objectives have not been met, please contact us within [Insert number of days] days after the service. We will work with you to address any concerns or offer additional support in line with our terms.
5. Force Majeure
In rare cases, if a consultation service cannot be provided due to circumstances beyond our control (e.g., illness, technical issues, etc.), we will attempt to reschedule the consultation at no additional charge. However, no refunds will be issued under these circumstances.
6. Contact Us
If you have any questions or concerns about this refund policy or your consultation services, please feel free to contact us at:
Loranta Consulting
1451 Quentin Road
Lebanon, PA 17042
info@loranta.com